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At Glamour Neste, we’re committed to ensuring that every customer’s experience is as smooth and satisfying as possible. Whether you have a question about our stylish selection of men’s, women’s, and children’s ties, need assistance with your order, or just want to learn more about our products, we’re here to help!
Our friendly and knowledgeable customer support team is dedicated to addressing your inquiries and providing assistance with any aspect of your shopping journey. From choosing the perfect tie for a special occasion to navigating shipping options, we’ve got you covered.
How to Reach Us
Feel free to contact us for any questions, comments, or concerns. You can get in touch with us by email, and we’ll make sure to respond promptly.
Customer Support Email:
For general inquiries, product questions, or assistance with your order, please email us at [email protected]. We aim to reply within 24-48 hours on business days.
Common Questions
Before reaching out, you might want to check our FAQs for answers to some of the most common inquiries, such as shipping details, return policies, and product specifications. We continuously update our FAQ section to ensure you have access to the latest information.
Shipping and Orders
If you have a question regarding shipping costs or order status, please note the following:
- Free Shipping: Enjoy free shipping on all orders over $39.99. Orders below this threshold will incur a flat shipping fee of $5.99.
- Order Tracking: After placing your order, you will receive an email with your tracking number so you can follow your package’s journey to your doorstep.
Returns and Exchanges
Not fully satisfied with your tie? No problem! We understand that sometimes things don’t work out as planned. Please contact us for support in initiating a return or exchange, and our team will gladly assist you in the process.
Your Feedback Matters
At Glamour Neste, we love hearing from our customers! Your feedback helps us improve our product offerings and your overall shopping experience. Don’t hesitate to share your thoughts, suggestions, or any specific requests you may have.
Thank you for choosing Glamour Neste, where we’re dedicated to helping you elevate your style, one tie at a time. Reach out to us anytime, and we look forward to assisting you!
For further assistance, email us at [email protected]. We’re always happy to hear from you!